Sell your device

What we buy

We consider MacBooks, laptops, desktop PCs and mobile phones, working or faulty. What matters most is that the device is complete and that you tell us its history. Other devices, such as iMacs and tablets, we consider by enquiry.

Get an offer for your device Call Us: 0161 820 1992 Talk to Us

Devices we consider

Sell a MacBook MacBook Air and MacBook Pro, Intel or Apple silicon, working or faulty. What we need to know Sell a Laptop Windows laptops and other non-Apple laptops, including business and gaming models. What we need to know Sell a Desktop PC Everyday desktops, office PCs, gaming PCs and custom builds, working or faulty. What we need to know Sell a Mobile Phone Used iPhones and Android phones, including ones with cracked screens or faults. What we need to know

Complete, with any repairs disclosed

Tell us about any repairs, upgrades or replaced parts: we assess these individually. Devices must be complete. In practice:

  • Complete. No missing screws, panels, keys, memory, drives, batteries or other components, and nothing removed for spares.
  • Official repairs are fine to tell us about. A manufacturer-authorised repair, such as an official battery replacement, does not automatically rule a device out.
  • Upgrades are fine if disclosed. Memory or SSD upgrades in a laptop are acceptable if they are properly fitted and the laptop is complete.
  • What we decline. Repairs that were not disclosed, poor-quality repair work, and devices with missing components.

Normal wear is not a problem. Scratches, scuffs, a shiny keyboard, a small dent or a cracked screen are all things we expect to see on used devices. Just describe them and show them in your photos.

Desktop PCs. Complete custom builds and upgraded PCs are welcome. Tell us the specification as it is now and send photos. We decline stripped, partly dismantled or poorly repaired systems, and review any disclosed repairs individually.

If you are not sure how your device fits, send it through the form and tell us what you know. We read every request.

Faults we may consider

A fault does not rule a device out. These are the kinds of problem we are happy to look at, subject to the rest of the device being complete.

Screens and cases

  • Cracked screens and back glass
  • Lines, dead spots or no picture
  • Dents, scuffs and scratches
  • Stiff or cracked laptop hinges, with nothing taken apart

Power and start-up

  • Will not turn on
  • Will not charge
  • Starts but will not load the operating system
  • Restarts, freezes or crashes

Everyday parts

  • Keyboards, trackpads and buttons
  • Ports and charging sockets
  • Cameras, speakers and microphones
  • Batteries that no longer hold charge

Accidents

  • Liquid spills, if you tell us what and when
  • Drops, if you describe the damage
  • Swollen batteries, if you tell us before anything is arranged

A swollen battery can be a safety issue. If a case is bulging, a trackpad is lifting or a screen is being pushed out, stop using and charging the device and tell us about it before anything else is arranged.

Generally not suitable

  • Repairs that were not disclosed, or poor-quality repair work.
  • Stripped or partly dismantled devices, or devices with missing components.
  • Devices whose data we cannot handle safely, for example storage that cannot be erased.
  • Devices with Activation Lock, Google account protection, a BIOS or firmware password, or organisation management that cannot be removed before a sale.
  • Phones blocked by a network.
  • Devices reported lost or stolen, or that you are not entitled to sell.

Ownership and work devices

You need to be 18 or over and own the device, or be authorised to sell it on behalf of the business that does. When we receive a device, we check proof of ownership and the serial number or IMEI. Work and school devices are often enrolled in device management (for example through Apple Business Manager or Microsoft Intune). Only the organisation can release them, so speak to your IT team first and make sure you have permission to sell.

We will never ask you for a password, passcode or recovery key. Removing accounts and locks is something you do before handover, and the preparation guide explains how.

Questions about what we buy

My laptop had its battery replaced. Should I still send details?
Yes. Tell us who replaced it and when. An official manufacturer battery replacement need not rule a laptop out: we assess repairs individually.
Do you buy tablets, iMacs or Mac minis?
We consider them by enquiry. Choose “Other device” in the form and tell us the model and condition.
Who can sell to you?
You must be 18 or over and own the device. For a business-owned device, the request must come from someone authorised to sell it, and the device must be removed from the organisation’s management system.
Why do account locks matter so much?
A device with Activation Lock, Google account protection or organisation management still on it cannot be set up by anyone else. Those locks must be removed by you, or your organisation, before a sale.

More about selling to us

How It WorksPrepare Your DeviceSelling a Faulty LaptopSelling a Faulty MacBookSelling a Gaming PCSelling a Broken Phone

Thinking of selling?

Send us the details and a few photos. If it is something we can use, we will email you an offer. There is no obligation to accept.

Get an offer for your device Call Us: 0161 820 1992 Talk to Us

Any offer we make is based on the details and photos you send, and is valid for seven days. It is subject to us checking the device when we receive it and confirming it matches your description.

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